Another Day in Paradise (Or a Study of the Effects of Tequila on the Human Mind)

System updates—we’ve all experienced the incredible euphoria of that announcement. You get the nicely worded email at work and you know your life will soon turn to crap. We got the emails on Friday. The updates were to take place over the weekend, which meant Monday would be a new adventure through the Nine Rings of Hell. Happy, happy, joy, joy.

Well, here in Illinois, it’s called the Seven Gates of Hell. Those gates can be found near Collinsville, Illinois, along Lebanon Road as you travel toward Troy. Legend has it there are many horrors facing the unwary traveler at the stroke of midnight. You can find out more about it here: http://nightfallunlimited.com/?p=6.

But I digress. This is not what I’m writing about, so back to the subject at hand.

Anyway, Monday rolled in with all the troubles we would normally expect . . . and a few we didn’t. By 5:00 P.M., I was ready to pull my hair out, but I shucked it off and clocked out. There’s a trick to shutting off the work day. It took me years to figure it out, but I’m usually successful at it now. Monday was behind me and life was good.

Until Tuesday.

I’m getting to hate Tuesdays almost as much as Mondays. Still, like everyone else, I slogged through slow systems, internet interruptions and a constant barrage of client issues—each worse than the last. Like Gloria Gaynor, I survived. (Oops, just showed my age.)

Then dawns Wednesday. On the scale of hated days, Wednesday usually ranks fairly low. We all hate the camel that demands you guess what day it is, but hump day signals the downhill slide to the weekend. Unless it was this day, this Wednesday.

Like a moment from my pre-teen life, I rolled over when the alarm went off and begged, “Mom, just five more minutes,” and went back to sleep. Yeah, brilliant move, that. I woke again fifteen minutes before clock-in time. Man, don’t you just hate it when that happens? It was a mad dash to the bathroom to splash water on my face and pass a brush over my teeth.

The kid pounded on the bathroom door, entreating entry. Tough. I was late. She had to grit her teeth and struggle through the minutes until I emerged and ran back to the bedroom to toss off the nightgown, make a stab at making my bed and throw on whatever mismatched clothes I could find on laundry day. (Okay, laundry day was Sunday and I didn’t get it done. Don’t judge.)

I took three minutes for eggs over easy and to set water on for tea, then it was a mad dash to the office.

Relax, people. The office is at the front of my house. I clocked in exactly on time . . . I think. It was kind of hard to tell since I wasn’t really paying attention. I was too busy trying to get the systems up and running.

I work with a VDI system. I’m told that means Virtual Desktop something-or-other. My dear friend, Joey Walnuts, says it means, “A totally #$%@ up day in techno hell,” but those are his words (and colorful symbols), not mine. All I know about it is it has no hard drive, you cannot save anything on it and if it doesn’t like something you do, it locks up and you have to start all over. I was on my third start-all-over when I started drinking tea like it was going out of style. I had to get awake, and quick.

My first phone call from a doctor’s office looking to get an issue fixed was answered with a rough voice and a sneeze. I apologized while my caller blessed me and I jumped into the work day. Then the #$%@ up (again, Joey’s words) VDI kicked me out. The poor caller had to wait ten minutes while I got the stupid thing up and running again. She helped with humorous comments about stunning technology and stellar savings on our valuable time.

We laughed through the call and on I moved to the second. That’s when the dog went off. There’s a new neighbor in the maple tree out front. He’s a squirrel we named Sly because he’s a tricky little fellow. Sly mocks Lucy the Bichon and Lucy is not one to take such an affront lying down. Sly has been known to climb onto the screen where the dog likes to nap and chatter derisively at her. This day was no exception, but I digress again.

The caller started laughing as I apologized for the loud and intemperate animal snapping, snarling and barking at the disrespectful little beast hanging from the screen. If I live to be a hundred, I’ll never understand how one small ball of white fluff can make so much noise.

I made it through the call. The dog got through it unscathed even though I had threatened to cook her up on the barbeque grille out front. She just snorted at me, barked at the window one more time and went back to sleep.

The next call was even more fun when the internet went out and I lost the caller. I have a lump on my forehead where I pounded it on the desk in frustration. I knew when I saw the Mediacom truck drive by my office window it wasn’t going to be good. For the next forty-five minutes, the internet was up and down until I finally called the company and was told they were doing maintenance on the lines. Well, that’s great. I’ll just take a couple of hours without pay while you all have a good time. She apologized and said it wasn’t supposed to disrupt service. I told her to call her guys and get them to fix it immediately or I was going to walk over and find them. I made her understand this was not a scene she wanted her guys to experience. Five minutes later, it was up and running with no further interruptions.

Lunch time.

I fixed a lovely meal of tomatoes with basil from the garden, pan-seared salmon with dill sauce and iced tea. It was a nice meal because I needed strength to get through the rest of the day.

I came back to work and the VDI was down again. Okay, so Joey was right. It truly was behaving like a #$%@ up tool. Fortunately, it only took a few minutes to get running again and I clocked in on time. After slogging through a few more calls with slow systems and a worsening attitude, I reached for chocolate to keep myself out of the liquor cabinet. I had dreams of a mojito or a shot of tequila with a nice wedge of lime. I abstained. Regretfully.

At break time, I got a bag of ice for the growing bump on my forehead and took a swing at Sly with a ball bat. Hey! It’s not your miserable day. It was mine. And don’t worry. The squirrel was much faster.

Back in the house, a large and fearsome wasp was making himself at home on my desk. I discovered this when I came back in after chasing the fluffy-tailed monster away from my house. Mr. Wasp was sitting on my headset. Without my headset, I cannot do my job. I work for a call center, for crying out loud. I have to take calls.

Ah, the bug zapper. Of course. After a quick run to the gazebo to get an apparatus that looks like a badminton racket—but is decidedly more deadly—I came back to fight the now-infamous Battle of the Headset. The wasp was the aggressor, I swear. I had no choice but to defend my home and my livelihood from the creature. After knocking over a vase of flowers, toppling a shelf of books, smacking a cup of tea all over the carpeting and destroying a desk lamp, the wasp was cornered in the window against the screen. I had him now.

This ingenious zapper is activated with the touch of a button. Aldis sells them for less than $2.00 and I bought several. They make a satisfying snap, crackle and hiss when you slap them against bugs. It smokes some, and it smells some, but it’s vindication against troublesome insects. The wasp was no exception. It smoked and smoldered and fell down dead in the windowsill. Yeah! That’s right. I won and the wasp died a horrible death. I have no remorse. I just wish I’d removed him from his final resting place and flushed him down the toilet. Ah, well. Live and learn.

Anyway, I was late. I had to get back to work. Lo and behold, the VDI was up and working—for the moment.

By 4:24 P.M., it was down again. Another call to the help desk and it wasn’t fixed. At 5:01 P.M. I ended my work day with a slam of my chair against the wall.

Enter tequila. As I contemplated the evening menu and the family arrived home, I pulled out a lovely bottle from my collection of fine tequilas. Just as I uncorked the bottle, I heard the worst screaming of any mother’s life. My child had gone outside to the gazebo, stepped on a wasp and remembered why I always tell her to wear her shoes. Too bad she didn’t actually put her shoes on before heading out.

Our home has become the center for vengeful wasps since the now-infamous Battle of the Headset. They’re all bent on retribution for the terrible crime of having slaughtered one of their own. They exacted that vengeance on my child. This shall not stand!

After some quick first aid and a hug to the shuddering, devastated child, I grabbed all the weapons I could find and went after the enemy. Now, those who know me know I don’t use pesticides, but we keep one single can of hornet killer around because I’m allergic. One sting and I’m ill. More than one and it can be deadly. I was on the warpath and anything flying was my enemy. I found the wasp that dared to touch my daughter and made it my first target. Vanquished, the terrible beast fell from the sky like so much spent ash. Then I went after its sisters and brothers.

That done, I tried to remember what I was doing before the terrible disruption of a screaming, damaged child. That’s when I saw the mess in my office. Broken lamp pieces still lay scattered about. Books were all a-tumble. I had managed to clean up the spilt tea, but the rest had to be set right. So, as I sat in my office chair, reorganizing the mess, I heard a horrified moan behind me.

“Mom, another wasp. It’s trying to kill me.”

Sure enough, when I turned it was to see my again-bare-footed daughter tiptoeing backwards away from an advancing winged dragon that limped across the floor. I glanced at the window sill. The little monster from earlier had not truly died. It was gone and set on attacking the princess. I grabbed the bug zapper, yelled at her to get back and brought the instrument of death down on the fiend once more. It sizzled. It snapped. It sparked—and it stung the zapper over and over. When it finally stopped moving, I scooped it up in a tissue and witnessed it trying to sting the paper. Straight to the toilet and a resounding flush later, I hoped it didn’t crawl back out and try to sting her on the butt at some point. In retrospect, I probably shouldn’t have mentioned it aloud in front of the girl because now she’s afraid of the bathroom. Live and learn.

Throwing my hands in the air, I moved back to the tequila and fixing supper. I wanted to pour the wonderful elixir into a pretty glass, but . . . my daughter’s cell phone rang again.

 So, getting back to earlier in the day, one of the issues I had was the cell phone she left in my care. It rang several times an hour. All. Day. Long.

Okay, she’s a young, new teenager with a cell phone. But this isn’t one of those times. You see, someone has been systematically harassing my daughter. It’s not a bully or someone from her school. It’s not anyone from the community. It’s a spam caller of some sort. The number is (458)201-2338.

That’s right! I posted it.

It’s okay. This number is all over the internet with warnings about spammers or fishers trying to get personal information. The number called no less than sixteen times and I was no longer on the clock. They had called eight times on Monday and ten times on Tuesday. I intended to answer this time, as I had done on my lunch and break.

These people don’t even know who they’re calling. They ask for a name that doesn’t belong in this house. When you ask who’s calling, they start stuttering, acting as if they can no longer hear you and disconnect. Well, this time I wasn’t going to allow such. I answered the phone. The heavily-accented voice asked for “Mr. Dawn”.

The next sound he heard was a maniacal laughter. Then I launched into a tirade that had my injured child backing out of the room.

I yelled, "Don't you act like you can't hear me. I know English isn't your first language, but I know you can understand me. This is my child's phone. I've already reported you to law enforcement, several consumer fraud agencies and my attorney. You call again, it's grounds for prosecution. If that doesn't work, I'll come find you. Say I won't. I'll find you and we'll talk face to face. Am I making myself clear? I will travel to India, Indonesia or whatever exotic country you live in, but I swear I’ll find you. I will not stand for anyone—I mean, anyone—harassing my little girl. Do you understand me? Do you? Answer me!”

The voice on the other end had grown very small. “I . . . I’m sorry.”

“Sorry doesn’t cut it, pal. You terrorized my child. Do you know what that means here in the good ol’ states? We don’t stand for such cruelty, such unwarranted bullcrap.”

“I . . . hello?”

“Don’t you dare act like you can’t hear me. You hang up before I get all this off my chest and I’ll reach through this electronic cellular line and snatch you bald-headed. You called this number no less than fifteen times, today—sixteen, counting this one—and you have yet to give me any information about why you’re disturbing us. Why did you call?”

“Hello?”

“Find a teacher. Learn to speak my language if you want to get anywhere with my species. In the meantime, get bent.”

There was a resounding click. I managed to yell all of it at the poor man on no less than three breaths of air while the child was moaning and backing from the room and the husband was storming in to demand to know what was happening.

I was beyond angry. I was searching for a new victim—until I happened to touch something on the iPhone in my hand. There was the answer to the dilemma, staring me in the face. I had the option of blocking the number. What a dumbass! I hadn’t even considered the nifty little phone could do such a thing. I blocked the number and started to laugh at myself. All that drama and all we had to do was block the number.

Okay, so we live and learn. It was a funny thing. After yelling my heart out at the hapless call agent from the Philippines or Taiwan or wherever, I felt much better. It was most cathartic. All the stress of the day washed itself away on that poor man’s hide (or ears, as the case may be) and I was a new woman.

The tequila, now forgotten—and still un-savored—sat on the liquor cabinet with all its contents intact. Supper was prepared, my mood was lighter and my husband and child were cowering in fear. It’s the same effect tequila has on my brain, but I didn’t need it. It was a good day after all.